General Terms and Conditions (GTC)
General Terms and Conditions of Engels Kinder
§1 Applicability to Businesses and Definitions
(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.
A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity (§ 13 of the German Civil Code).
§2 Conclusion of a Contract, Storage of the Contract Text
(1) The following provisions regarding the conclusion of a contract apply to orders placed via our online shop https://www.engelskinder.shop/ .
(2) Upon conclusion of the contract, the contract is concluded with
Engels Kinder
Engels Kinder
Gottfried-Michael-Str. 17a
D-83301 Traunreut
Registration Number
Registration Court
(3) The presentation of goods in our online shop does not constitute a legally binding contractual offer on our part, but is merely a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.
(4) Upon receipt of an order in our online shop, the following regulations apply: The consumer makes a binding contractual offer by successfully completing the ordering process provided in our online shop.
The order is placed in the following steps:
1) Select the desired goods
2) Confirm by clicking the "Order" button
3) Review the information in the shopping cart
4) Click the "Checkout" button
5) Log in to the online shop after registering and entering your login details (email address and password).
6) Re-check or correct the entered data.
7) Binding submission of the order by clicking the "order with payment" or "buy" button.
Before bindingly submitting the order, the consumer can return to the website where the customer's details are recorded by clicking the "back" button in the internet browser they are using and after checking their details. They can correct any input errors or cancel the order process by closing the internet browser. We will immediately confirm receipt of the order via an automatically generated email ("order confirmation"). This email constitutes our acceptance of your offer.
(5) Storage of the contract text for orders via our online shop: We will send you the order details and our General Terms and Conditions by email. You can also view the General Terms and Conditions at any time at https://www.engelskinder.shop/blank-3. For security reasons, your order details are no longer accessible online.
§3 Prices, Shipping Costs, Payment, Due Date
(1) The stated prices include statutory sales tax and other price components. Any shipping costs will be added.
(2) The consumer has the option of paying in advance, by direct debit, PayPal, or by credit card (Visa, Mastercard, American Express).
(3) If the consumer chooses payment in advance, they agree to pay the purchase price immediately after conclusion of the contract.
§4 Delivery
(1) Unless clearly stated otherwise in the product description, all items offered by us are ready for immediate dispatch. Delivery will take place within 5 working days at the latest. In the case of advance payment, the delivery period begins on the day after the payment order is sent to the bank responsible for the transfer, and for all other payment methods, on the day after the contract is concluded. If the deadline falls on a Saturday, Sunday, or public holiday at the place of delivery, the deadline ends on the next business day.
(2) The risk of accidental loss and accidental deterioration of the sold item shall only pass to the buyer upon delivery of the item to the buyer, even in the case of mail-order sales.
§5 Retention of Title
We retain title to the goods until the purchase price has been paid in full.
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§6 Right of withdrawal for the customer as a consumer:
Right of withdrawal for consumers
Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity:
Right of withdrawal
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.
To exercise your right of withdrawal, you must notify us
Engels Kinder
Engels Kinder
Gottfried-Michael-Str. 17a
D-83301 Traunreut
Email engels-kinder@outlook.de
by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form, but this is not mandatory.
Consequences of withdrawal
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the date on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.
We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
You bear the direct cost of returning the goods.
End of the cancellation policy
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§7 Cancellation form
(If you wish to cancel the contract, please fill out this form and return it.)
To:
Engels Kinder
Engels Kinder
Gottfried-Michael-Str. 17a
D-83301 Traunreut
Email engels-kinder@outlook.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
_____________________________________________________
Ordered on (*)/received on (*)
__________________
Name of consumer(s)
_____________________________________________________
Address of consumer(s)
_____________________________________________________
Signature of consumer(s) (only for notification on paper)
__________________
Date
__________________
(*) Delete as appropriate.
§8 Warranty
The statutory warranty regulations apply.
§9 Code of Conduct
We have submitted to the codes of conduct of the following institutions:
Euro-Label Germany
EHI-EuroHandelsinstitut GmbH
Spichernstraße 55
50672 Cologne
You can access the Euro-Label Code of Conduct by clicking on the Euro-Label seal on our website or at http://www.euro-label.com.
and
Trusted Shops GmbH
Colonius Carré
Subbelrather Straße 15c
50823 Cologne
You can access the Trusted Shops Code of Conduct by clicking on the Trusted Shops seal on our website or at www.trustedshops.de.
§10 Contract Language
The contract language is exclusively German.
Status of the General Terms and Conditions July 2025
created by agb.de